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Thread: Your listing moved to another category at {site_name} not working 4.5.2

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  1. #1
    Quote Originally Posted by Pete Young View Post
    Just updating this, I have with another email account (to the same domain) work, I had changed the title to see if that was a problem, but I do not think this was the reason that for some reason my other email blocked it, I think it may be more to do with the text in the email ?

    anyway you are right in a sense for some reason it was blocked so it has something to do with title and or body of the email ? if I work it out will post back here.
    It is still a myth to me. I have 3 accounts effect by this issues, by effect I meant they won't get any email regarding their listing status update like listing is moved, deactivated/deleted by admin, etc. Yes they can get email from resetting password. And yes, beside these 3 accounts, other accounts works great. I tried creating new account, post ads, moved/deactivate/delete/reactivate they all got email no problems

  2. #2
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    Quote Originally Posted by Wei Hong View Post
    It is still a myth to me. I have 3 accounts effect by this issues, by effect I meant they won't get any email regarding their listing status update like listing is moved, deactivated/deleted by admin, etc. Yes they can get email from resetting password. And yes, beside these 3 accounts, other accounts works great. I tried creating new account, post ads, moved/deactivate/delete/reactivate they all got email no problems
    With Deactivated / Deleted etc, I have found if I do a bulk action that emails are not sent at times, If I use the cross on the side to delete the email is sent, it must be somewhere in the spam mix up but exactly what not sure yet, as above if I find an answer will post.

  3. #3
    Quote Originally Posted by Pete Young View Post
    With Deactivated / Deleted etc, I have found if I do a bulk action that emails are not sent at times, If I use the cross on the side to delete the email is sent, it must be somewhere in the spam mix up but exactly what not sure yet, as above if I find an answer will post.
    I remedy these 3 accounts that got problem by changing their email to another email. So here is what I did, I changed email from A to B, and voila, user got email notify that their listing is moved, deactivated, reactivated, deleted, to email B. Then I change back from B to the old A and it also worked. So that user has no problem any more.

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    Quote Originally Posted by Wei Hong View Post
    I remedy these 3 accounts that got problem by changing their email to another email. So here is what I did, I changed email from A to B, and voila, user got email notify that their listing is moved, deactivated, reactivated, deleted, to email B. Then I change back from B to the old A and it also worked. So that user has no problem any more.
    OK thank you for the tip, will try that.

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