I wanted to do the testimonials update but got this message:
'You cannot update the plugin because it has been customized. Please contact the helpdesk if you need the new version.'
What is to do?
I wanted to do the testimonials update but got this message:
'You cannot update the plugin because it has been customized. Please contact the helpdesk if you need the new version.'
What is to do?
Best wishes, Guenter
Jack of all trades for our website
Everywhere on world
Hello,
You need to contact the developer who modified this plugin
Hello Rudi, I think you are kidding me
Hello Viktor, I need to contact you as developer who modified this plugin! You fixed it [#FUW-934008] on Tue, 6 Dec 2022.
Rudi, is this as correct as you imagined?
Best wishes, Guenter
Jack of all trades for our website
Everywhere on world
Hello Guenter,
I have checked the ticket and I fixed the plugin only, didn't change anything more. Maybe somebody else changed the plugin for you?
Viktor,
Flynax technical department,
Best wishes.
Hello Viktor,
Nobody else has ever changed a plugin!
After your last fix, nobody did anything to this plugin.
What can we do to install the update?
Best wishes, Guenter
Jack of all trades for our website
Everywhere on world
Would you please create a ticket with the request. I will download your old plugin and install new version.
Viktor,
Flynax technical department,
Best wishes.
Ok Viktor, I submit ticket #ISH-748252
Best wishes, Guenter
Jack of all trades for our website
Everywhere on world