Orders and personally identifiable information
When you purchase a product or a service from us you will be required to enter your personally identifiable information on the Order page; as of now, this information includes:
- Full name
- Phone number
- Zip code
- Billing details
We reserve the right to change the Order form and request for more information from you. All the information is transferred to us via the Order page. We don’t collect your credit card details leaving it with our payment gateways. This information is used to process and confirm your order, and possibly contact you by phone or email. In case of suspicious credit card activity our payment provider may request additional information to confirm identity and safeguard against fraudulent transactions and credit card theft.
During installation, customization, and integration we may request your FTP or Control Panel access details. We do not use your access details for any other purposes and never share them with third parties.
For the sake of security we advise that you change FTP, Control Panel, and Admin access details after we set up your site. This way, your access data is safe and secure. At your request, we may also change your password to Flynax Customer Area. We may ask for access details to your site again if you request any fixes, features or custom functionality to be added.
Flynax website uses strict security measures to protect against the loss, misuse and alteration of information under our control. All of the data is stored on our secure and protected servers with stringent policies in place that govern the use and handling of such information.
Emails and newsletters
We may occasionally send you information on our products, services, new features, special deals, promotions, and updates. We primarily use our blog to communicate this type of information and try to keep email communication to a minimum; however, if you wish to unsubscribe from Flynax newsletter, you may do so by contacting us. Should you decide to terminate your account with Flynax Сompany, we will normally delete your personally identifiable account information within 7 days after closing the account. We do not delete your information instantly in case you want to restore and regain access to your account. In the event of any financial irregularities we reserve the right to retain your contact and billing information which may be necessary to handle such financial disputes.
Changes to This Policy and Questions about Privacy